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B 4.1-1 Understanding Quality
Name B 4.1-1 Understanding Quality
Description Author: Lee Harvey

Five different conceptions of quality are examined in some detail: excellence, consistency, fitness for purpose, value for money and transformative. These are related to different notions of standards: academic, competence, service and organisational. There is a brief examination of the way each is assured. It is argued that transformative quality is a metaconcept that captures the essence of quality.
Filesize 128.98 kB
Filetype pdf (Mime Type: application/pdf)
Created On: 03/20/2009 09:20
Viewers Basic Edition

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